Refund Policy

At PowerAssistEnergy, we value our customers and aim to provide high-quality electrical services. If you are not satisfied with our service, this Refund Policy explains your options.

1. Eligibility for Refund

• Refunds are applicable if the service has not yet been started or significant work has not been performed.
• Refund requests must be made within 3 days of payment or service activation.
• A refund may be issued if the service delivered does not match the agreed-upon scope.

2. Non-Refundable Situations

• No refunds once the service has been fully delivered or activated.
• No refunds for delays caused by client-side communication or incomplete information.
• Refunds do not apply for third-party fees, permits, or equipment purchased on your behalf.
• Change of mind after service initiation is not eligible for a refund.

3. Partial Refunds

If a service is canceled after commencement, a partial refund may be provided depending on the work completed and non-recoverable costs incurred.

4. Refund Process

Once approved, refunds will be processed within 7–10 business days and credited to your original payment method.

5. Contact Us

If you have any questions or wish to request a refund, please contact us at:

We reserve the right to modify or update this policy at any time. Please review it periodically to stay informed about any changes.